Patient Information

Frequently Asked Questions


Q: Who or what number do I call for medical questions, problems?

A: Nurse line (336) 328-4060 (answering service available after hours)

Q: Do I pay my co-pay at each visit and who do I pay?

A: If your insurance policy requires a co-pay we will collect this when you arrive for your appointment.

Q: How do I get my prescriptions refilled?

A: The best way is to let your physician know at each appointment that you need refills. However, if you need a refill between appointments just call your pharmacy. They will fax in the prescription and in many cases we can authorize the refill the same day. There are prescriptions which require you to pick up from our office. One of our nurses will call you if this is the case.