Service Excellence

Customer Satisfaction Surveys:
Patient Comments


Supportive Care

  • Even though the staff was EXTREMELY busy that day, we felt very well taken care of attended to.
  • All the nurses were eager to help make sure everything was perfect.
  • X-ray staff was awesome! Thanks!
  • Staff was friendly, prompt and did a great job.
  • Excellent compassionate care. Thank you to all.
  • The professionalism and care by the hospital staff was exceptional! I doubt there is a better Hospital in North Carolina.
  • The Maternity nurses are all wonderful. I put my life and my son's life in their hands and they delivered 150%.

Top-rated Physicians

  • Dr. Helsabeck was very prompt and kept returning to check on my progress.
  • All the doctors and nurses were very helpful in making everything comfortable.
  • Dr. Moorhead is a wonderful surgeon. He was very compassionate and caring. He took his time with me, and checked on me more than I ever could have expected.
  • Dr. David Gimenez was such a friendly doctor and was very concerned about my problem.

Compassionate Staff Members

  • So very impressed with all the improvements. It was a major turn around! Keep working hard!
  • Food tastes like a restaurant. Very good selection, especially fresh strawberries. Very nice staff.
  • I had a friend come from Greensboro to stay during my surgery. She was blown away with all the courtesy. She actually said she would come down here instead of going to Greensboro.
  • Volunteers WERE SUPER! 5 Stars.
  • The Hospital made me feel like I was at home with everything.

Caring Physicians

  • Actually a 5 is not high enough. I would give Dr. Hill and Millie Gage the RN a "10" in the care given in ER.
  • They kept my family informed as soon as information was available which decreased anxiety.
  • The nurse's were excellent - kind, courteous and informative
  • The ER physician was professional very communicable, compassionate and intelligent.

Top-Rated Maternity Services

  • My best friend is going to deliver at Forsyth, but Randolph Hospital is so much nicer. She wants to switch hospitals.
  • I received excellent care at Randolph— Better than Woman's Hospital or Moses Cone. I hope to change my doctors from Greensboro to Asheboro.
  • I was treated very well and was given excellent treatment. I feel that the staff treats patients and families with great respect.