Volunteers
Volunteer Descriptions
Surgical Services Volunteer
Our Surgical Services Volunteers provide valuable support by serving as a communication link between staff, physicians and patient family members. Duties can include helping arrange a consultation session for families with the surgeon or other Operating Room staff and any needed or requested supplies to include water, drinks, tissue, etc. as well as promoting excellent customer service aspects.
If you are detail oriented and enjoy personal interactions, our Surgical Services volunteer role can be very gratifying.
Wishes and Whatnots Gift Shop
Fashionable jewelry and unique home décor are only a small part of the distinctive inventory that makes our Wishes and Whatnots Gift Shop a pleasurable shopping experience while at Randolph Hospital! As a gift shop volunteer you will gain expertise in greeting and assisting customers, helping arrange and display new merchandise and conducting cash transactions. If you are a "people person", the Wishes and Whatnots gift shop is a terrific, rewarding place to volunteer!
Outpatient Center Café Gifts
Café Gifts, located in the Outpatient Center lobby, provides a convenient service to our patients, visitors and staff with its selection of snacks, beverages and small gift items. Primary duties include assisting customers and conducting cash transactions. If you prefer a leisurely pace, Café Gifts is a wonderful volunteer opportunity.
Coffee Cart
Delivering complimentary coffee and tasty seasonal beverages like hot chocolate and lemonade to our waiting areas permit patient family members and visitors to have the benefit of refreshments without being fearful of missing important information regarding their loved one. Our Coffee Cart volunteers also deliver magazines to waiting areas and assist the Volunteer Office with a variety of interesting projects. The Coffee Cart volunteer position is a great way to get some light exercise while performing an outstanding service. Must be able to walk throughout hospital and push a coffee cart.
Special Procedures
Greet patients upon arrival at Special Procedures reception area. Assist staff with checking in patients and escorting/ transporting them to their treatment area and providing telephone coverage for incoming calls.
Health Information
Our Health Information/ Medical Records volunteers assist with clerical duties and patient chart distribution. This volunteer role is ideal for a conscientious person who enjoys the organized structure of office duties and recordkeeping. This is a great opportunity for students who would like to gain knowledge in records coding, transcription or general medical chart upkeep. Flexible hours are available anytime M-F, 8 am - 5 pm.
Virtual Volunteers
Not convenient to come to Randolph Hospital to volunteer? You can still contribute your time and make someone's day by volunteering from your own home! Our Virtual Volunteers crochet or knit newborn baby hats for every baby born in Randolph Hospital. Also our home based volunteers knit or sew lap blankets for our Palliative Care patients and knit prayer shawls for patients recognized by our Spiritual Care department as someone to benefit from these very special projects. Virtual Volunteering is a wonderful way of providing a personal keepsake that means so much to each recipient! Please contact the Volunteer Office for additional information.
Various Clerical Areas
Assist with filing, copying and use of various office equipment. (Computer skills helpful, but not necessary). Departments often need phone coverage during meetings, etc. If you have Microsoft Office skills, then we have lots of different opportunities for you! Volunteers are needed anytime M-F, 8:30 - 5:00.
Medical Library
Duties include distributing educational materials to nursing units, alphabetizing materials in the library, simple clerical tasks and assisting the librarian with new educational projects.
Rehab Services (Physical Therapy)
Volunteers work closely with the Rehab Services staff to help set up a patient with hot/cold packs, assist with making fresh beds, clean therapy equipment and assist with patient transport. This volunteer role also offers students who are interested in pursuing a career in physical therapy or other health-related fields opportunities to observe and interact with patients.
Welcome Center and Outpatient Center
Greeting and assisting arriving patients and visitors. This is an especially important volunteer role in that you are often someone's first impression of Randolph Hospital. Duties include transporting or escorting patients and visitors to their necessary destination. There can be lots of walking involved and you must be able to push up to 450 lbs. by wheelchair. An outgoing personality and a desire to convey excellent customer service are a must for these volunteer positions.
Service Excellence
Service Excellence volunteers play an essential role in our ongoing efforts to ensure our patients and their families have the best possible experience while at Randolph Hospital. Acting as "eyes and ears" to our patient population, Service Excellence volunteers visit patient rooms and waiting areas and provide relevant information as well as documenting any questions and concerns so that they may be addressed by our staff patient representatives. This friendly "people person" position requires excellent communication skills and the capacity to work independently.
Living History© Program
The Living History Program© is a method of documenting personal life stories of participating patients in the hospital. The program utilizes people oriented volunteers who interview patients and/or family members to get basic information which is then transcribed into a one-page story. In addition to the story being printed and presented to the patient, the story becomes a part of the patient's medical record so treatment interactions can be made on a more personalized level. This is a highly successful program recognized in healthcare facilities nationwide.
Cancer Center - Infusion Area
The volunteer position involves interacting with cancer patients undergoing active treatment as well as the patient's family caregivers. A positive, compassionate personality is essential to this role. Our volunteers work in close conjunction with the Cancer Center staff as well as having the freedom to work independently once familiar with the position requirements. Volunteering in our Cancer Center is a very rewarding experience.
Enrichment Services
By bringing art, music, soothing massage, relaxation techniques and more to our healthcare environment, we strive to promote health and enhance healing.
We have many volunteer opportunities for musicians and artists and healing arts therapists that wish to share their time and expertise with our very appreciative patients and staff members. Please contact our Volunteer Services Coordinator at 629-8889 to discuss volunteering in our Enrichment Services programs.
Call the Randolph Hospital Volunteer Office today at 629-8886.